Privacy Policy

Updated 9/8/25

At Evergreen Osaka (“Evergreen,” “we,” or “us”), your privacy and the protection of your personal information is very important to us. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, interact with our services, or communicate with us. By using our website or services, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following personal data when you interact with Evergreen Osaka:

  • Contact Information: Name, email address, phone number, address, and other information you voluntarily provide.
  • Payment Information: Payment details processed securely through third-party payment providers (we do not store payment details ourselves).
  • Usage Data: IP address, browser type, pages viewed, interaction with website features, and other analytical information.
  • Public Information: Information that is publicly available or shared by you voluntarily on forums, reviews, or social media.

2. How We Use Your Information

We may use your information for the following purposes:

  • To provide and manage our services and products.
  • To communicate with you regarding bookings, updates, and promotions.
  • To improve the functionality and user experience of our website and services.
  • To comply with legal obligations and protect our rights.

We may also use analytical information to understand how visitors interact with our website and to optimize our content and offerings.

3. Sharing Your Information

Evergreen Osaka will not sell or rent your personal data to third parties. We may share your information in the following cases:

  • With service providers assisting us in delivering services (e.g., payment processors, IT services).
  • If required by law, regulation, or legal proceedings.
  • To protect our rights, safety, or property, or those of our users.
  • If you voluntarily share information with practitioners or other third parties via our website, we are not responsible for how they use it.

4. Cookies and Tracking

Our website uses cookies and similar technologies to:

  • Maintain session information and preferences.
  • Analyze website usage and improve functionality.
  • Provide personalized content or marketing (with your consent).

You can manage or disable cookies through your browser settings; however, some features of our website may not function properly if cookies are disabled.

5. Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of online data transmission can be guaranteed to be 100% secure.

6. Children’s Privacy

Our website and services are not directed to children under 13 years old. We do not knowingly collect personal information from children. If we learn that we have collected information from a child, we will delete it promptly.

7. International Data Transfers

Your data may be stored or processed in countries outside of Japan, depending on our service providers. We take reasonable steps to ensure your information is handled securely and in accordance with this Privacy Policy.

8. Your Rights

You have the right to:

  • Access and correct your personal information.
  • Request deletion of your personal information, subject to legal requirements.
  • Opt out of receiving marketing or promotional communications.

To exercise these rights, please contact us at: mail@evergreenosaka.com

9. Updates to this Policy

We may update this Privacy Policy from time to time. The revised policy will be posted on our website with the “Last Updated” date. Your continued use of our website or services constitutes acceptance of any changes.

10. Contact Us

If you have questions or concerns regarding this Privacy Policy or our practices, please contact us: